Feb 6, 2022
Currencies Direct UGC Reel
Hero Section
Title: Currencies Direct UGC Reel
Subtitle: How Voxly Studio produced an authentic UGC-style video highlighting the value of Currencies Direct account managers for first-time transfers.
The Challenge
Currencies Direct a leading international money transfer company, wanted a piece of content that felt authentic and relatable — not overly polished or corporate.
The goal was to show the human side of their service, focusing on the stress customers feel when making their first large international transfer, and the reassurance that comes from working with a dedicated account manager.
They needed a video that balanced professionalism with the approachable, organic feel of UGC content.
Our Approach
At Voxly Studio, we designed the project as a natural, story-led UGC reel:
Used a UGC presentation style to capture authenticity and relatability.
Focused the script on real pain points — anxiety about transfers, finding the best rate, and the fear of going it alone.
Brought the narrative back to the solution: the role of Currencies Direct account managers in guiding customers through the process.
Delivered the final piece in a short, social-first format optimised for Reels, TikTok, and YouTube Shorts.
The Solution
Professional UGC-style video reel.
Storytelling script that focused on customer emotions and account manager support.
Filming that balanced professionalism with an authentic, organic look.
Edited for vertical, mobile-first platforms with captions and strong pacing.
The Results
The final video helped Currencies Direct show their audience that they understand customer concerns and provide real support during stressful first transfers.
Video delivered in UGC style for maximum relatability.
Reinforced the human touch of their account manager service.
Ready-to-use asset for Instagram, Facebook, TikTok, and YouTube Shorts.
Positioned the brand as approachable, trustworthy, and customer-first.
What They Said (placeholder if testimonial available)
“Voxly Studio delivered exactly what we were looking for — a video that felt authentic, engaging, and highlighted the human side of our service.”
Watch the Project
📽 [Embed Currencies Direct UGC Reel Here]
Want Similar Results?
UGC-style content is one of the most effective ways to build trust and connect with your audience. Voxly Studio can create authentic, professional reels that tell your story and drive results.
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